Ben Miller

Whenever a city wants to install high-speed Internet — be it for economic development, cost-savings for emergency responders or local schools — it must first answer a question: low or high? If a city puts its fiber cables underground, it has to close down traffic, pay the cost of digging equipment and endure the risk of unexpected obstacles like a hidden sheet of rock. If it decides to string up the fiber along utility poles, it has a lot of legal maneuvering, negotiations and paperwork ahead of it to secure permission — before it signs on to pay a leasing fee that never goes away.

Just as a school teacher roots for his students, the Center for Digital Government is hopeful every two years that each respondent to its Digital States Survey will astound with reports of their technological feats. Though a competition of sorts, the Digital States Survey is more a showcase of state government's collective technology portfolio. And the outlook suggested by the 2016 survey is as strong as one would expect given the financial growth of the gov tech sector and the public's increasing interest in civic participation.

No states received a D or F, and just eight states landed in the C grade range. A growing number of states fill out the top of the curve compared to surveys past — 20 states earned a grade of B+ or higher, and a whopping 10 states earned an A or A-. States with a solid A grade are Michigan, Missouri, Ohio, Utah and Virginia. Common trends among the A students were a strong focus on cybersecurity, shared services, cloud computing, IT staffing, budgeting and use of data.