Bianca Reisdorf

According to recent National Telecommunications and Information Administration (NTIA) survey data, roughly 28 million households in the United States still do not use the Internet at home (Goldberg, 2019). In its survey, the NTIA also asked why households did not use the Internet at home, with 58 percent citing a lack of interest as their main reason for being offline and every fifth household (21%) stating that it is too expensive.

As participation in society becomes largely dependent on use of internet-enabled technologies, internet non-users may seek alternative ways of using the internet. Proxy internet use (PIU), where internet non-users ask internet users to perform online activities on their behalf, is a strategy for obtaining (indirect) internet access.

The results of a study of Internet (non)use in three neighborhoods of Detroit, Michigan. The findings of this study identify key digital divides within these neighborhoods, and illuminate a common pattern of Internet use in the city – what might be called Detroit’s Internet ecosystem – that helps explain the relative lack of Internet access across its households. The findings provide the basis for a set of recommendations for narrowing the digital divide, including ways to address such issues as the affordability of the Internet.