Bryan McDaniel

I want to give your readers an update on the latest move by AT&T to push people off the traditional home phone service they have relied upon for decades. This past Sept, we began to field calls from worried landline customers, including seniors on fixed incomes, who were among an estimated 5,300 customers to receive a letter from AT&T with the blunt headline: “Your Lifeline discount ends November 20, 2018.” The letter referred to the federal Lifeline program, which offers a monthly credit of up to $11.75 for qualifying low-income customers.