Colleen McClain

It’s been more than a year since ChatGPT’s public debut set the tech world abuzz. And Americans’ use of the chatbot is ticking up: 23 percent of US adults say they have ever used it, according to a Pew Research Center survey conducted in February 2024, up from 18 percent in July 2023. The February survey also asked Americans about several ways they might use ChatGPT, including for workplace tasks, for learning and for fun.

In an era where every click, tap or keystroke leaves a digital trail, Americans remain uneasy and uncertain about their personal data and feel they have little control over how it’s used. This wariness is even ticking up in some areas like government data collection, according to a new Pew Research Center survey of U.S. adults conducted May 15-21, 2023. According to the study, Americans – particularly Republicans – have grown more concerned about how the government uses their data. The public increasingly says they don’t understand what companies are doing with their data.

Even prior to the COVID-19 outbreak, some teens faced problems completing their homework because they lacked a computer or internet access at home – a phenomenon often referred to as the “homework gap.” And as students

Pew Research Center released a sweeping report looking at how Americans have used the internet in the pandemic, how reliant they were on digital tools, and some of the struggles they have had as they tried to conduct many of the work-related, educational, social and community activities of their lives online. The headlines from the survey included:

Results from a new survey of US adults reveal the extent to which people’s use of the internet has changed during the COVID-19 pandemic, their views about how helpful technology has been for them and the struggles some have faced. The vast majority of adults (90%) say the internet has been at least important to them personally during the pandemic, the survey finds. The share who say it has been essential – 58% – is up slightly from 53% in April 2020.

Some 15% of home broadband users in the US say they have had trouble paying for their high-speed internet service during the coronavirus outbreak. That includes 34% of those with household incomes of less than $30,000 a year. A quarter of home broadband users with annual household incomes ranging from $30,000 to just under $50,000 say they have had trouble doing so in the pandemic, as have roughly one-in-ten (8%) with household incomes ranging from $50,000 to $74,999. There are also differences by Americans’ educational attainment.