Doug Dawson

Most people assume that when they have broadband issues they don’t have fast enough broadband speeds, but in many cases, problems are caused by high jitter and latency. Because when data is transmitted over the internet it is broken into small packets Jitter happens when incoming data packets are delayed and don’t show up at the expected time or in the expected order. The primary cause of jitter is network congestion, which happens when places in the network between the sender and the receiver are sent more data packets than can be processed in real-time. Bandwidth constraints can occur any

The National Telecommunications and Information Administration (NTIA) is requiring state broadband offices to have one final mapping challenge at the state level before the state can issue the Broadband Equity, Access, and Deployment (BEAD) grants. This final challenge is the one that folks have been waiting for since the NTIA suggests that there can be a challenge against the claimed broadband speeds. My consulting firm has been working with communities, and we are still seeing a lot of inaccurate information.

The newly released Virginia proposed Broadband Equity, Access, and Deployment (BEAD) grant rules highlight an issue that was included in the original grant rules. The BEAD program gives significant power to local governments through local letters of support.

There is a huge disparity in regulating two distinct but highly intertwined industries – broadband and voice. Voice regulation includes the cellular business, and, in terms of revenue, the voice market is larger than broadband. JD Powers reported in April 2023 that the average household is spending $144 for cellular per month. I call these industries intertwined because the players at the top of both industries are the same. The big internet service providers (ISP) are Comcast, Charter, AT&T, and Verizon. The biggest voice players are AT&T, Verizon, and T-Mobile.

There are several states already estimating that the Broadband Equity, Access, and Deployment (BEAD) grant funding is not going to be enough money to reach all of their unserved and underserved areas. California, New Mexico, and Minnesota have estimated that BEAD will fall short. By the time the dust settles there will likely be more states. I’m not surprised by this. Just since the BEAD grant program was enacted by the Infrastructure Investment and Job Act (IIJA) in November 2021, there have been some significant cost increases for building broadband networks.

The Federal Communications Commission recently implemented an increase in the monthly Affordable Connectivity Program subsidy in qualifying high-cost areas from $30 to $75. The reason for the change is easy to understand – this was codified in the Infrastructure Investment and Jobs Act (IIJA) legislation.

Comcast and Charter intend to upgrade cable networks to DOCSIS 4.0 to be able to better compete against fiber networks. The goal is to be able to offer faster download speeds and drastically improve upload speeds to level the playing field with fiber in terms of advertised speeds. It’s anybody’s guess if these upgrades will make cable broadband equivalent to fiber in consumers’ eyes. From a marketing perspective, there are plenty of people who see no difference between symmetrical gigabit broadband offered by a cable company or a fiber overbuilder.

At the end of July 2023, the Federal Communications Commission proposed a $20 million penalty against Q Link and Hello Mobile for not complying with the Customer Propriety Network Information (CPNI). The FCC concluded that the two companies violated the CPNI rules when they failed to protect confidential user data. The companies both had security flaws in their apps that allowed outside access to customer account information. There are stringent privacy rules in place at the FCC for voice providers, but nothing similar for broadband.

An AI expert suggested that AI could be used to produce better broadband maps. I had to chuckle at that idea. The primary reason for my amusement is that Federal Communications Commission maps are created from self-reported broadband coverage and speeds by the many internet service providers (ISP) in the country. ISPs have a variety of motivations for how and why they report data to the FCC. Some ISPs try to report accurate speeds and coverage.

Who still has landline telephones? The Washington Post's Andrew Van Dam found the answer in the National Health Interview Survey that is conducted by the National Center for Health Statistics. Over the years, the survey has shown a correlation between having a landline and overall health. According to the survey, people who cut the cord and only use cell phones are more likely to engage in risky behavior.