Heather Bellow
Telephone lifeline from jail costly for family members
Phone calls are sometimes the only comfort for families who live far from the Western Massachusetts Regional Women's Correctional Center, run by the Hampden County Sheriff's Department, where prisoners are held both before trial and while serving sentences. But the calls are costly because they must be made through an outside company — much more costly than for people outside jails. Calls at the jail cost 12 cents per minute.