Hernan Galperin

Lifeline and the now defunct Affordable Connectivity Program have helped millions of families afford Internet services that support online learning, remote work, and access to telehealth, among many other uses linked to social and economic wellbeing. However, individuals and families entitled to receive these benefits often have to navigate a complex web of procedures to demonstrate eligibility, enroll in the program and receive services.

This paper hypothesizes that Affordable Connectivity Program (ACP) enrollment decisions are not solely individual, but also influenced by community-wide considerations, such as housing costs, share of occupied houses, presence of anchor institutions such as public libraries, and population density (i.e., whether a place is urban or rural). The paper develops a regression model that predicts ACP enrollment rates among eligible households at the 5-digit zip code geography as a function of the variables discussed above.

The likely expiration of the Affordable Connectivity Program, the largest ever connectivity support program for low-income households, invites a discussion about the impact of the program and what alternative policy tools are available to promote digital equity. This study offers a preliminary assessment of the ACP’s goal to promote fixed broadband among lowincome households.

This report presents the main findings from the 2023 Statewide Survey on Broadband Adoption Survey.

A look at potential changes to the Affordable Connectivity Program (ACP) eligibility criteria based on participation in social benefits programs such as Medicaid, Supplemental Nutrition Assistance (SNAP), Supplemental Security Income (SSI) and Public Assistance Income (PAP). These potential changes would have broad impacts since the National Verifier (NV) uses program participation rather than income to confirm eligibility for over 90 percent of ACP applications.

Congress is discussing a number of different scenarios to continue funding the Affordable Connectivity Program once the remaining funds are depleted, which is projected to happen in the first half of 2024. Several of the scenarios being considered involve changes to the current eligibility criteria. Here we examine the potential impact of lowering the household income eligibility threshold, currently set at 200 percent of the federal poverty line (FPL).

Discussions about funding for social programs are too often framed along predictable partisan lines. However, the reality on the ground is frequently more complex, and the Affordable Connectivity Program (ACP) is no exception.

The Affordable Connectivity Program (ACP) is at an inflection point. Launched in early 2022, ACP provides 17 million households up to $30/month in subsidies to offset the cost of broadband. But the program faces two critical challenges. First, less than a third of eligible households currently participate in the program—mainly because the people who could benefit most from the subsidy are unaware that it exists. The Federal Communications Commission (FCC), local governments, and digital equity groups are stepping up efforts to improve ACP awareness and participation.

After a year of operation, half of all households eligible for the Affordable Connectivity Program (ACP) internet subsidy are unaware of the benefit. A January 2023 survey of low-income households finds that over 50% say they have never heard of the program or do not know anything about it. Although many eligible households are unaware of ACP, the survey points to ways in which policymakers and community leaders can encourage enrollment. First, outreach can make a difference.

How can policymakers best estimate Affordable Connectivity Program (ACP) eligibility and participation rates? The key finding here is that using 200% of the Federal Poverty Level as the only eligibility criteria significantly undercounts eligible households and therefore inflates participation rates. Further, the undercount varies significantly across states (which we hypothesize is linked to whether states expanded Medicaid eligibility after 2010).