Jason Mazzone

As millions face eviction, the digital divide should not become a justice divide

In COVID times, many courts remain closed to in-person proceedings. Hearings continue online. They are streamlined, quick and, for some, convenient. Participants with busy lives can attend on their lunch break at work or at home while caring for their kids. But without greater attention to equal access, remote justice is likely to leave tenants and landlords alike worse off. Many tenants behind on rent also lack the technological resources to participate effectively in virtual proceedings. They may have no internet service or unreliable, spotty service.