Jeff Jarvis
Platforms Are Not Publishers
Google, Facebook, Twitter, and the internet are not media. They are something new we do not yet fully understand. To call these platforms publishers is to presume that their task is merely to produce content. It is to presume, then, that the internet should be produced, packaged, and polished, and that when someone says something bad anywhere on it then the entire internet is beschmutzed. The larger question, of course, is what the internet is and how it fits into society and society into it. We are just beginning to see what it can be.