Karen Peltz-Stauss

What does inclusion actually mean for people with disabilities? Communication services can open doors to education, information, jobs, commerce, entertainment, and government services. Being able to connect can break down not only physical, but attitudinal barriers for people with disabilities, promoting greater self-determination and integration into society. But this can only happen if these technologies are designed to be accessible. Now, clearly, technological advances have improved our lives – and dramatically so. But staying ahead of the technological curve becomes a challenge when new innovations for the general public don’t consider the needs of people with disabilities.

From the 1980s until my tenure at the Federal Communications Commission, I was fortunate to be part of a nationwide movement to end discrimination against people with disabilities, an effort that has been compared to the civil rights movements of the 60s and 70s. Our reward was a string of federal laws that require closed captioning, video description, access to mobile and video devices, and a host of other disability protections. Under Chairman Wheeler’s strong leadership, the FCC has implemented these mandates by, for example, adopting rules for high quality captions, text-to-911 access, hearing aid compatibility, and the distribution of free communications devices to low income people who are both deaf and blind. A debt of thanks is owed to the Chairman, the Commissioners, and the incredible teams of FCC employees who have been so dedicated in their commitment to developing these safeguards.