Kevin Frazier

Where communities cannot access the basic elements of a healthy and prosperous life, technological solutions that eliminate or, at least, substantially reduce the transaction costs of reallocating capital from the “haves” to the “have nots” should be implemented. These solutions need not come from an establish tech company or even a startup, something as lean as a nonprofit can make this sort of solution tenable and effective. We need a direct giving platform for donors to cover people’s broadband bills, including upgrades to higher-speed services.

No form of modern technology can replace what’s needed to bridge divides that have deepened during decades of disruption in which few have prospered and many have languished. What’s needed is a voluntary, but expected, national service program that allows people to walk a mile in another American’s shoes. This program — let’s call it the American Service Corps — would send eighteen-year-olds to another corner of the country for a year to live in a new community, complete service projects and interact with folks of varied backgrounds and beliefs.

It’s unfortunate that it took a pandemic to reveal that the Internet is a basic human right. Yet in California, home to Silicon Valley, 20 percent of students are not connected in their homes. The solution is clear — build an infrastructure with public-private partnerships to enable systems-level change that addresses the root causes of the issue, creates coordination and empowers various groups across communities. Tech companies, state and local governments, school districts, ISPs, and community organizations all need to invest in a coordinated manner.