Paul Mozer

What Caused Such a Widespread Tech Meltdown?

A flawed software update sent out by a little-known cybersecurity company caused major computer outages around the world on July 19, affecting airlines, hospitals, emergency responders and scores of other businesses and services. How could that happen? The chaos stemmed from an update sent by CrowdStrike, a cybersecurity company based in Austin, Texas, to businesses that use its software to protect against hackers and online intruders.