Peter Clark
Smartphones and older users remain an uneasy match
More than ever, services and businesses from banks to doctors' offices and restaurants to airlines expect users to have access to smartphones — but many older people still lack digital skills, and products don't always take their needs into account. A December 2021 survey conducted by AARP found that three in four people over the age of 50 say they rely on technology to stay connected, but 42% of them say that technology is not designed for all ages.