Raza Panjwani

The internet plays an essential, everyday role in the lives of Americans. Internet access—both fixed and mobile—is a critical resource that allows individuals and families to participate in work and education opportunities, receive telehealth services, access public benefits and services, communicate with loved ones, and more.  Yet affordability remains one of the primary barriers to reliable broadband access.

The Open Technology Institute at New America (“OTI”) urged the Federal Communications Commission to restore its authority to hold ISPs accountable for anti-consumer policies and behavior by reclassifying broadband internet access services as a Title II telecommunications service and reestablishing net neutrality protections across the United States. OTI’s comments urge the FCC to update its rules to address additional issues like “zero rating” and paid interconnection agreements, and to improve ISPs’ transparency to consumers about their broadband services.