Richard Harris
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The Follower Factory
In November 2017, Facebook disclosed to investors that it had at least twice as many fake users as it previously estimated, indicating that up to 60 million automated accounts may roam the world’s largest social media platform. These fake accounts, known as bots, can help sway advertising audiences and reshape political debates. They can defraud businesses and ruin reputations. Yet their creation and sale fall into a legal gray zone. Despite rising criticism of social media companies and growing scrutiny by elected officials, the trade in fake followers has remained largely opaque.