Shelli Golson-Mickens
At the Denver Public Library, People Skills are the Most Important Quality When Choosing Digital Navigators
Following up on the release of The Human Infrastructure of Broadband: Looking Back, Looking Around, and Looking Ahead, we are providing examples of core, complementary, and coalition models for digital equity work. With 27 locations, the Denver Public Library (DPL) is an innovative hub for digital equity throughout the city, serving more than 700,000 residents. The library provides more than 1,400 public internet computers that receive more than 250,000 uses annually, as well as free public Wi-Fi.