Tamara Chuang

There’s nearly a billion dollars en route to Colorado to fix internet service issues like slow speeds, affordability or the complete lack of service, especially in rural areas.

Colorado repealed the referendum requirement for community broadband projects with the passage of Senate Bill 183. Support came from all sides, including the cable industry, which was neutral on the legislation. But there was another reason for the timing: federal broadband funding. The Colorado Broadband Office wasn’t sure if communities that hadn’t opted out would be eligible for a piece of the up to $1 billion in federal broadband funds Colorado could receive.

In a mad scramble to verify a map that will be used to determine Colorado’s share of federal broadband funding, state officials trying to meet a Jan. 13, 2023 deadline made nearly 15,000 challenges in three weeks. The majority were accepted. Of those, about 13,000 were submitted for incorrect addresses, the wrong number of units in a building, and other inaccurate information. So far, 6,700 location challenges were accepted.

An effort to boost awareness of the year-old Affordable Connectivity Program (ACP) is getting more local after earlier attempts to promote it statewide resulted in just 23% of eligible Colorado households signing up to get up to $30 off their internet bills. To get the rest of the 77% signed up, state officials feel that the campaign needs to go analog and provide help right in local libraries, schools, and community centers.

A federal effort to map out and better understand who in America has decent internet and who does not is already getting challenged by those in the know, including the Colorado Broadband Office, which has submitted 13,000 challenges of the data. The map is just two weeks old. And the state isn’t done challenging the data collected by the Federal Communications Commission, said Brandy Reitter, executive director of the state’s broadband office. “Thirteen thousand is a lot but likely doesn’t include all missing locations,” Reitter said.

An ambitious new plan by the state of Colorado seeks to end the state’s digital divide once and for all — and to do so using fiber, the gold standard for the fastest internet connections. Brandy Reitter, the executive director of the Colorado Broadband Office, said she took the position because she wanted to do impactful work “that was well funded” so she could actually fix the problem. Now she’s leading the state’s plan to use $1 billion in federal money to improve internet service, not just to help those with no internet access, but those with subpar service.

A $50 credit on monthly internet service could mean the difference between having broadband and not having internet at all. But from the looks of federal data, there hasn’t been much interest in claiming the money made available by the Emergency Broadband Benefit (EBB) Program. The program launched in May 2021 and provides low-income consumers up to $50 off their monthly broadband bill (or $75 for those living on Tribal lands). But five months after it launched, EBB serves just over 63,000 households in Colorado, a fraction of those who qualify.

Colorado's official broadband map does not paint an accurate picture of internet access for Tribal communities according to leaders.

Nearly five years after the Boulder Valley (CO) School District asked the Federal Communications Commission to let it use federal funds to help students on the wrong side of the digital divide, the district finally got a response — in a roundabout way. The Boulder Valley district wanted to fix the “homework gap” faced by students who spend the day at school and then head home to no broadband service. In 2013, the district began sharing its internet with a local neighborhood that had none.

As the Cameron Peak fire burned in the distance on the morning of Oct. 17, Josh Cramer sprung into action. He worried the fire might reach Estes Park (CO) and cause a literal meltdown that could wipe out the town’s internet, emergency lines and prevent reverse 9-1-1 calls.  The town needed access to backup broadband. But where? And how?  Cramer, network architect at Trailblazer Broadband, began making calls and learned the Platte River Power Authority was worried about the same thing.