Whitney Nelson
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Framing Access: Digital Navigators and Libraries
To explore the expanding role of libraries in providing internet access and promoting digital literacy, this article examines ten libraries in one state that developed Digital Navigator programs. Representing a mix of small and rural as well as metropolitan and large libraries, the libraries’ efforts offer a different philosophy in dealing with digital divide factors. This research investigates how libraries launched Digital Navigator programs, the processes behind developing them, and how they reflect notions of information access.