President Donald Trump’s coronavirus task force and Federal Communications Commission Chairman Ajit Pai spoke to broadcasters to assess how they can help. Vice President Mike Pence said public service announcements will boost Centers for Disease Control and Prevention (CDC) guidance, while Chairman Pai is urging broadcasters to air public service announcements (PSAs) to promote social distancing. The National Association of Broadcasters announced a PSA campaign last week.

Local government officials are grappling with how to keep communications flowing for the millions of people who have retreated to their homes. “This is a true test of all of our connectivity, whether it's through a satellite provider, cable provider, cellphone provider,” said Rita Reynolds, the chief technology officer for the National Association of Counties. Her trade association is in the middle of assessing how local chief information officers and IT directors are processing the logistical challenges prompted by COVID-19.

With a disproportionate number of school-age children lacking home broadband access, the breadth of the US digital divide has been revealed as schools struggle to substitute in-school resources with online instruction, electronic libraries, streaming videos, and other online tutorials. In the US, there are approximately 480,000 school buses that transport about 25 million students on a  weekly basis to school and back. With newly installed Wi-Fi hotspots, these buses can maintain the integrity of current social distancing.

The US' internet and wireless networks are coming under immense pressure to deliver reliable connectivity as schools and businesses confronting the novel coronavirus have shifted their day-to-day operations out of the workplace and into homes, according to industry analysts and government officials. "This is going to be an enormous stress test for our communications networks," said Blair Levin, a former Federal Communications Commission chief of staff and author of the agency's 2010 plan to improve internet access nationwide.

The Federal Communications Commission announced changes to the Lifeline program to assist program participants potentially affected by the disruptions caused by the coronavirus pandemic and aid community efforts to slow its spread. The FCC's Wireline Competition Bureau waived the Lifeline program’s recertification and reverification requirements for participating low-income consumers for 60 days.

The Trump Administration and the Department of Health and Human Services (HHS) announced unprecedented steps to expand Americans' access to telehealth services during the COVID-19 outbreak.

The Schools, Health & Libraries Broadband (SHLB) Coalition asked the Federal Communications Commission to expedite affordable broadband solutions for unconnected Americans. The novel coronavirus is driving schools to online learning and increasing healthcare providers’ reliance on telehealth solutions.

The Federal Communications Commission should use its power in this emergency to provide schools with Wi-Fi hotspots to loan out to students who lack reliable internet access at home. It has the authority to do so under the Telecommunications Act. This law, now more than two decades old, directed the agency to set up a program to support internet service in schools across the country, through a program known as E-Rate. Today, E-Rate funds broadband for educational purposes in every state.

A Q&A with Federal Communications Commissioner Jessica Rosenworcel.

Asked, "What are the immediate short-term steps that the FCC and the broadband companies can take, and what are the medium and long-term steps that could help us be better prepared in the future?"

Just as our public health system appears unable to cope with the spread of the coronavirus, our residential broadband, video conferencing platforms and VPNs are about to face unprecedented strain. That strain will have serious consequences, not just for the performance of our broadband networks but also for student access to education and the security of corporate data and networks. The performance issues might be worse in rural areas, where internet service is already less reliable than it is in big cities.