Expanding the ability to work remotely, learn remotely, and conduct health care appointments through telehealth will be key steps in permitting economic activity to expand in the second half of 2020, and beyond. Further, a report by the Benton Institute for Broadband and Society shows that connected students are more likely to check their grades, do research, look up class information, and collaborate with peers than unconnected students. But local responses to the pandemic have raised the stakes on differential access to the internet.

Federal Communications Commission Chairman Ajit Pai may have thought he was doing wireless carriers a favor when he slashed by nearly two-thirds a potentially costly requirement that they increase data for low-income subscribers starting in December. Instead, budget carriers are fighting his plan, leaving an uncertain future for Lifeline, the Federal Communications Commission’s program to help low-income Americans pay their phone and broadband bills. Pai’s draft order would force carriers like TracFone Wireless to provide 1.5 GB more data than currently required under Lifeline.

COVID-19 has exacerbated the digital “haves” and “have nots” through remote work, learning, and telehealth, yet our government’s main agency to support greater access and adoption is inadequately funded and functioned to meet this moment. AT&T recently published a blogpost lamenting the rise in contributions to the Universal Service Fund (USF) and arguing for funding reform.

In light of the ongoing pandemic, the Federal Communications Commission finds good cause to extend its prior waivers of certain Lifeline program rules governing recertification, reverification, general deenrollment, subscriber usage, income documentation, and documentation requirements for subscribers residing in rural areas on Tribal lands through November 30, 2020. The FCC will continue to monitor the situation to determine whether any additional extension of these waivers is appropriate.

For all the talk of Generation Z’s Internet savvy, a stunning number of young people are locked out of virtual classes because they lack high-speed Internet service at home. In 2018, nearly 17 million children lived in homes without high-speed Internet, and more than 7 million did not have computers at home. The issue affects a disproportionately high percentage of Black, Latino and Native American households — with nearly one-third of students lacking high-speed Internet at home. Students in Southern states and in rural communities also were particularly overrepresented.

Internet usage soared 25% within a few days in mid-March as the coronavirus pandemic started forcing Americans to stay home and is bound to remain substantially higher than before the pandemic. The increased internet usage has pushed broadband providers to perform round-the-clock enhancements on their networks, in hopes of minimizing hiccups to connection and speed.

The coronavirus pandemic has revealed many hard truths, and one of them is our nation’s digital divide. In Illinois, the Office of Broadband, through its Connect Illinois broadband program, is working to ensure broadband use by everyone in the state.

Roughly 3 million students across the United States don't have access to a home internet connection. A third of households with school-age children that do not have home internet cite the expense as the main reason, according to federal Education Department statistics. But in some rural places, a reliable connection can't be had at any price. The void is especially acute in eastern Kentucky. Many districts have been scrambling  to set up paper-based alternatives to online instruction or create WiFi hot spots in school parking lots and other public areas.

The key missing component of nearly every proposal to solve the connectivity problem is evidence — evidence suggesting the ideas are likely to work and ways to use evidence in the future to evaluate whether they did work. Otherwise, we are likely throwing money away. Understanding what works and what doesn’t requires data collection and research now and in the future. It doesn’t have to be this way. The pandemic did not only lay bare the implications of the digital divide, it also created a laboratory for studying how best to bridge the divide.

Money spent getting high-speed internet into more people’s hands is money well spent. Every dollar invested in broadband returns nearly four dollars to the economy. In addition to expanding the reach of networks, we must focus on the cost issue. Broadband is surely an essential need for all Americans in the 21st century.