Op-Ed

People in need don’t want a handout; they want a hand-up that will enable them to improve their circumstances and lead more productive, successful lives. The Affordable Connectivity Program (ACP) is giving workers, students, and families the hand-up they need to compete in the connected 21st-century digital economy.

Change is seldom easy. Yet for government and public sector executives, the need to modernize has never been greater, as there is a growing digital divide between constituent expectations and what many governments can offer. As government and public sector agencies continue on their digital transformation journey, here are five strategies to adopt moving forward: 

In the summer of 2023, the National Telecommunications and Information Administration (NTIA) will begin distributing hundreds of millions, and in some cases billions, of funding to states as part of the $42 billion Broadband Equity, Access, and Deployment (BEAD) Program. Expectedly, states are busy creating and staffing broadband offices in anticipation of the BEAD and digital equity monies. Blinded by a nationwide broadband fever, however, some broadband leaders have proclaimed that states will entirely close, bridge, or eliminate the digital divide in the coming years.

I no longer believe, and haven’t for years, that our current commercialized and consolidated media is capable of curing its own ills. I applaud what remains of community and independent media. These folks struggle mightily to maintain sufficient resources needed to do their jobs, but it becomes more difficult each year as newspapers are bought up by huge non-community chains, local stations go off the air, newsrooms are shuttered, reporters are fired en masse, and local, regional, and statehouse coverage diminishes. It’s not working; something else is needed.

Big Tech has far too much power. Ahey have a chokehold over essential channels of communication and commerce, allowing them to be gatekeepers to the digital world. They vacuum up a trove of personal information about users—what they see, hear, read, think and buy. And they distort the “marketplace of ideas.” Congress must act quickly to prohibit the tech giants from unfairly leveraging their dominance into more markets. This doesn’t mean rewriting the antitrust laws but rather taking these three steps:

It turns out there are two digital divides in America. The first one is the familiar divide between those who have Internet subscriptions and those who don’t. Everyone agrees this is a persistent concern, with about 10 percent of the public lacking subscriptions at the last count.

January 13, 2023 was a major milestone in the process of moving $42.5 billion from the federal government to states to distribute mostly to rural areas to build new, modern internet access networks. January 13th marked the deadline for error corrections (called challenges) to the official national broadband map that will be used to determine how much each state will get.

The American tech industry is the most innovative in the world. I’m proud of what it has accomplished, and of the many talented, committed people who work in this industry every day. But like many Americans, I’m concerned about how some in the industry collect, share and exploit our most personal data, deepen extremism and polarization in our country, tilt our economy’s playing field, violate the civil rights of women and minorities, and even put our children at risk.

Back in 1996, Congress amended the Communications Act to include antidiscrimination as part of American telecommunications policy.

States have a lot to think about as they determine how to prioritize investing federal broadband dollars. Every state that receives federal funding via the Infrastructure Investment and Job Act’s (IIJA) Broadband Equity, Access, and Deployment (BEAD) Program should have the flexibility to design and implement a plan that meets its policy prerogatives.