Op-Ed

Internet access is essential for economic development and helping to deliver the United Nations Sustainable Development Goals, especially as even basic broadband can revolutionize the opportunities available to users. Yet, more than one billion people globally still live in areas without internet connectivity. Governments must make strategic choices to connect these citizens, but currently have few independent, transparent, and scientifically reproducible tools to rely on.

At the early days of my doctoral study and fellowship at the Annenberg School for Communication and Journalism, University of Southern California (USC) over two years ago, I conducted a 10-month field research to understand the dynamics of digital access and use among people experiencing homelessness in Los Angeles. It was the first time I witnessed a massive number of houseless individuals and families residing on the street and struggling to sustain their lives on minimal sustenance and digital means.

The COVID-19 pandemic has put the digital divide on policymakers’ agenda like never before. It is challenging them to find solutions that meet the urgency of the crisis while building a foundation for sustainable progress over time. This means that policymakers will want to build on lessons learned and explore new approaches. In contemplating these and other ideas, policymakers may want to look at analysis of broadband adoption barriers – the more reliable the better.

In December 2020, in connection with a 2016 mandate to draft a report on the State of the Lifeline Marketplace, the Federal Communications Commission’s Wireline Competition Bureau issued a data request asking wireless providers about customer usage and cost information. While the FCC’s newfound interest in data is commendable, the bureau is asking the wrong questions.

Racial and ethnic minority communities that lack internet access have been left behind in the race to get a COVID-19 vaccine. We are researchers who study health disparities. We are concerned that even when vaccinations are offered in these communities, those at greatest risk for COVID-19 may be unable to obtain appointments without the help of family or friends. This includes racial and ethnic minority communities and older adults, the age group that is currently being vaccinated. Our research suggests that lack of internet access may be an important reason.

As the lead staffer for Chairman Ed Markey (D-MA) on Telecommunications Act of 1996 (TA96), I often smile when people “correct” me to explain that Section 230 wasn’t part of TA96, but rather part of the Communications Decency Act (CDA). The reality is that Section 230 is contained in Title V of the Telecommunications Act of 1996, a title that the framers of TA96 indicated could also be referred to by its “short title,” as the “Communications Decency Act of 1996.” Today, however, I feel people can simply call it what they want.

A growing concern as we considered telecommunications reform efforts in the early 1990s was the creation or emergence of a “digital divide.” It is an issue that remains with us today. In the early 90s, there was a desire to harness the awesome power of advanced, digital communications services to enhance education. My boss, Rep.

The 1990s were the decade that made the Internet. And the law that ushered in the greatest change was the landmark Telecommunications Act of 1996, Public Law 104–104 (TA96). In February of 1996, TA96 passed in both the U.S. House of Representatives and U.S.

Currently, the Federal Communications Commission is trying to figure out how to operationalize the Emergency Broadband Benefit program, and early in Jan 2021 released a Notice of Inquiry to ask for public comments. While we applaud the Benefit Program, the FCC must ensure the eligibility and enrollment requirements are streamlined and build a path to make the benefit permanent through Lifeline. The FCC must not only clarify but take the lead on three key points: eligibility, responsibility, sustainability.

All over the country people in the over 65-year-old age group are having issues registering to receive the vaccine. As states and municipalities launch rollouts through shiny portals on their websites, it appears that the seemingly mundane issue of basic internet use and access threatens to bring vaccine distribution to a halt in many communities. This goes beyond technical bugs, or even the ‘usability’ of the websites. It’s about access — to the hardware, to the software, to the knowledge of how to interact with technology, to a robust internet connection and to Wi-Fi.