Op-Ed

False Alarm: Verizon’s Fire Department Customer Service Fail Has Nothing to Do with Net Neutrality

Network neutrality activists are having a field day with the recent report that Verizon “throttled” the mobile data usage of the Santa Clara County Fire Prevention District (FPD). What really happened wasn’t a net neutrality issue: The FPD simply chose a data plan for their mobile command and control unit that was manifestly inappropriate for their needs. The FPD needed a lot of high-speed 4G mobile data — up to 300 GB/month when the device was deployed.

President Trump, Musk and the journalistic battle against online trolls

President Donald Trump's "The Art of the Deal" tells the tale of how some newspaper stories get written. When Trump Tower was under construction, Trump, according to the book, called up a gossip reporter to claim that Prince Charles and Princess Diana were about to buy an apartment in the building. Buckingham Palace, as a matter of policy, never comments for this type of story—meaning that for a certain kind of reporter keen on a certain kind of story, the tip is a tempting one even if they suspect it’s almost certainly not true.

Welcome to the Age of Privacy Nihilism

A barista gets burned at work, buys first-aid cream at Target, and later that day sees a Facebook ad for the same product. In another Target, someone shouts down the aisle to a companion to pick up some Red Bull; on the ride home, Instagram serves a sponsored post for the beverage. A home baker wishes aloud for a KitchenAid mixer, and moments after there’s an ad for one on his phone. Two friends are talking about recent trips to Japan, and soon after one gets hawked cheap flights there.

Small-Town Ingenuity Is Making Gigabit Broadband a Reality

The untold story of rural broadband is that over the past seven years, independent broadband networks have proliferated. Today, some of the fastest, most affordable internet in the country can be found in small communities. Despite small customer bases and razor-thin (or non-existent) margins, tenacious broadband providers across the country are proving that especially when unencumbered by competition-stifling legislation, they can bring world-class internet to their communities.

Losing net neutrality made it harder for Santa Clara County to fight its wildfires

Federal Communications Commission Chairman Ajit Pai and his staff are fond of taking to Twitter to assert that, in the just over two months since the repeal of the FCC’s 2015 network neutrality rules took effect, the “Internet remains free and open” — and that opponents’ concerns that unconstrained broadband providers will act in a way that harms consumers and competition are overblown.

Puerto Rico's Governor: The Island is Ready to Welcome Tech

The storms [of Hurricanes Irma and Maria] ravaged Puerto Rico's infrastructure and economy, but we are rebuilding both to be stronger than ever. And while the work is hard, the opportunities are endless. Puerto Rico is a blank canvas, making it a unique platform for investment and innovation. That is why we are actively courting technology companies and investors to establish or expand operations on the island. Puerto Rico's biggest draw for technology companies will be the opportunity to experiment with cutting-edge technology as we rebuild our island.

Study: ‘Informed’ Republicans distrust the media in large numbers

As national media organizations contemplate how to mitigate their trust deficit with the American people, a solution emerges from the 2018 Poynter Media Trust Survey: Bag the coverage of President Donald Trump and Congress and the Environmental Protection Agency, and go wall-to-wall on zoning hearings, bus-route changes, liquor-license revocations and softball games. Local news, that is. The survey, after all, shows that people trust sources of local reporting far more than national outlets.

The U.S. needs to think about the unthinkable on cybersecurity

[Commentary] US officials have often said that the United States has unrivaled offensive cybercapabilities. Why hasn’t that deterred anyone? It’s simple. The United States is so reliant on computer networks that we’re afraid to launch a tit-for-tat exchange in cyberspace. We need to get tougher and more inventive. In the hope of inspiring others’ imagination, here are a few options that belong in the US toolkit:

We can't tell if we're closing the digital divide without more data

Much has been made of the digital underpinning of many of the UN's Sustainable Development Goals – gender equality, good health, quality education, industry innovation, and smart and sustainable cities – and the need to set ICT sub-targets for them.

Corporate concentration threatens American democracy

[Commentary] Corporate concentration in the United States is not only increasing inequality but also undermining competition and consumers’ standard of living. Politically, the commensurate lobbying influence of big tech, big finance and other large conglomerates has created what political scientist Francis Fukuyama calls a “vetocracy” — where vested concerns have amassed the clout to choke off legislative reforms that would diminish their spoils.