Reporting

A Republican analytics firm's database of nearly every registered American voter was left vulnerable to theft on a public server for 12 days in June, according to a cybersecurity researcher who found and downloaded the trove of data. The lapse in security was striking for putting at risk the identities, voting histories and views of voters across the political spectrum, with data drawn from a wide range of sources including social media, public government records and proprietary polling by political groups.

Chris Vickery, a risk analyst at cybersecurity firm UpGuard, said he found a spreadsheet of nearly 200 million Americans on a server run by Amazon's cloud hosting business that was left without a password or any other protection. Anyone with Internet access who found the server could also have downloaded the entire file. The server contained data from Deep Root Analytics, which created a database of information from a variety of sources including the Republican National Committee, one of the company's clients. Deep Root Analytics used Amazon Web Services for server storage, and Vickery said he came up on the server's address as he scanned the Internet for unsecured databases.

Broadband industry lobby groups want to stop individual states from investigating the speed claims made by Internet service providers, and they are citing the Federal Communications Commission's network neutrality rules in their effort to hinder the state-level actions. The industry attempt to undercut state investigations comes a few months after New York Attorney General Eric Schneiderman filed a lawsuit against Charter and its Time Warner Cable (TWC) subsidiary that claims the ISP defrauded and misled New Yorkers by promising Internet speeds the company knew it could not deliver.

NCTA-The Internet & Television Association and USTelecom, lobby groups for the cable and telecom industries, in May petitioned the Federal Communications Commission for a declaratory ruling that would help ISPs defend themselves against state-level investigations. The FCC should declare that advertisements of speeds "up to" a certain level of megabits per second are consistent with federal law as long as ISPs meet their disclosure obligations under the net neutrality rules, the groups said. There should be a national standard enforced by the FCC instead of a state-by-state "patchwork of inconsistent requirements," they argue.

The cable industry’s top lobbying groups filed comments related to an April Notice of Proposed Rulemaking (NPRM) intended to spur deployment of fiber wireline services. “Attachers face problems in obtaining access to poles, ducts, and conduit for two primary reasons. First, many utilities oppose mandated access to these facilities and have little, if any, incentive to provide access on a reasonable basis,” said the American Cable Association. “The second problem attachers face is that the Commission’s complaint process has proven to be of little value to attachers, especially smaller entities, in addressing all but the most serious and substantial attachment problems,” ACA added.

The ability to send text messages to 911 anywhere in the US could enhance public safety answering points’ (PSAPs’) ability to respond to emergency situations – and could be particularly important when the person contacting the PSAP is unable to place a traditional phone call. But although some PSAPs already support text to 911 capability, the capability is far from ubiquitous, and achieving it more broadly will require addressing technology, funding and political issues.

Telecompetitor learned more about those issues in a recent interview with executives from NGA911, one of several companies that has developed technology to support text to 911. “911 is a national brand implemented at the municipal level — in most cases, with no state coordinating agency,” said NGA911 CEO Don Ferguson.People “have the perception that it’s consistent but that’s very far from the truth,” he said.

Mexico’s most prominent human rights lawyers, journalists and anti-corruption activists have been targeted by advanced spyware sold to the Mexican government on the condition that it be used only to investigate criminals and terrorists. The targets include lawyers looking into the mass disappearance of 43 students, a highly respected academic who helped write anti-corruption legislation, two of Mexico’s most influential journalists and an American representing victims of sexual abuse by the police. The spying even swept up family members, including a teenage boy.

The small city of Hull in northern England is planning to be one of the first places in Europe to consign its telephone lines to history. By the end of 2017, between 150,000 and 180,000 of Hull’s 210,000 buildings will be using the city’s super-fast fibre broadband network. That means it is time, according to Bill Halbert, the head of the local telecoms company KCOM, to start thinking about decommissioning the old copper telephone network. “Copper cannot handle the future,” said Halbert, who pointed out that most British households are now running seven to nine devices off their internet network and that fibre-optic cables are the only option. “It has to be fibre all the way. That’s one of the big national challenges for our economy.” If the city gets rid of its phone lines, it would follow in the footsteps of Svalbard, the Norwegian archipelago, and the Channel island of Jersey. Palaiseau, outside Paris, is also planning to ditch the old wires in 2018.

By now you’ve probably heard that this is a golden age for journalism — how The New York Times and The Washington Post are warring for scoops in ways reminiscent of the Watergate era; how an information-hungry public is sending subscriptions and television news ratings soaring, reinvigorating journalists and reaffirming their mission (“Democracy Dies in Darkness” and all that).

But the story isn’t complete if it doesn’t include Univision News, one of the most striking examples I’ve seen all year of a news organization that is meeting the moment. It is the leading news source for Hispanics in the United States, citizen and noncitizen alike — a core audience that has an almost existential stake in the Trump administration’s policies. These include moves to starve “sanctuary cities” of federal funds and to end the Obama-era attempt to protect from deportation the undocumented parents of citizen children — which, Univision was first to report, the administration did on June 15.

A half-dozen consumer groups have asked the federal government to take action against Navient, a student loan servicer, and have accused the company of “harassing and abusing” borrowers with repeated automated telephone calls, even after being asked to stop. In a request filed on June 12 with the Federal Communications Commission, the National Consumer Law Center and other groups accused Navient of calling borrowers’ cellphones multiple times a day, and often many times a week, totaling hundreds or in some cases thousands of calls over a period of months or years.

The groups asked the FCC to take enforcement action against Navient for violating the Telephone Consumer Protection Act by making repeated “robocalls” to student loan borrowers and other consumers. The letter asks the agency to force Navient “to stop making robocalls to consumers from whom it does not have consent to call, or consumers whose consent has been revoked.”

A former CenturyLink employee claims she was fired for blowing the whistle on the telecommunications company's high-pressure sales culture that left customers paying millions of dollars for accounts they didn't request, according to a lawsuit filed in Arizona state superior court. The company's shares fell the most in six weeks on the news, while the shares of merger partner Level 3 Communications Inc. also dropped sharply.

The plaintiff, Heidi Heiser, worked from her home for CenturyLink as a customer service and sales agent from August 2015 to October 2016. The suit claims she was fired days after notifying Chief Executive Officer Glen Post of the alleged scheme during a companywide question-and-answer session held on an internal message board. The complaint alleges CenturyLink "allowed persons who had a personal incentive to add services or lines to customer accounts to falsely indicate on the CenturyLink system the approval by a customer of new lines or services." This would sometimes result in charges that hadn't been authorized by customers, according to the complaint.

Verizon is supporting a controversial rule that would help network operators deploy fiber much more quickly by giving them faster access to utility poles. So-called "One Touch Make Ready" rules let Internet service providers make all of the necessary wire adjustments on utility poles themselves instead of having to wait for other providers like AT&T and Comcast to send work crews to move their own wires.

Some cities passed their own One Touch Make Ready rules in order to help Google Fiber compete against incumbents. When Nashville passed such a rule, it was sued by Comcast and AT&T. When Louisville passed a similar rule, it was sued by AT&T and Charter. Verizon outlined its support for One Touch Make Ready in a blog post and an FCC filing. Verizon notes that it is in a unique position as "one of the few broadband providers with experience both as a pole owner and as a wireline and wireless attacher to other people’s poles."