20 years of Amazon: 20 years of major disruptions

In July 1995, Amazon.com sold its first book online, Fluid Concepts and Creative Analogies by Douglas Hofstadter. Now you can hop online from your phone, download the e-book version, bid on a vintage couch on which to read it, and hire someone to explain the concepts to you — all with one click. In its 20 years, Amazon has been at the forefront of innovation, changing the way we shop, buy, read and live. From the sexy (drones) to the unsexy (cloud services), here are some of the major lifestyle disruptions that Amazon and its products have led.