About a quarter of rural Americans say access to high-speed internet is a major problem

Fast, reliable internet service has become essential for everything from getting news to finding a job. But 24% of rural adults say access to high-speed internet is a major problem in their local community, according to a Pew Research Center survey conducted earlier in 2018. An additional 34% of rural residents see this as a minor problem, meaning that roughly six-in-ten rural Americans (58%) believe access to high speed internet is a problem in their area. By contrast, smaller shares of Americans who live in urban areas (13%) or the suburbs (9%) view access to high-speed internet service as a major problem in their area. And a majority of both urban and suburban residents report that this is not an issue in their local community.

Concerns about access to high-speed internet are shared by rural residents from various economic backgrounds. For example, 20% of rural adults whose household income is less than $30,000  a year say access to high speed internet is a major problem, but so do 23% of rural residents living in households earning $75,000 or more annually. These sentiments are also similar between rural adults who have a bachelor’s or advanced degree and those with lower levels of educational attainment. There are, however, some differences by age and by race and ethnicity. Rural adults ages 50 to 64 are more likely than those in other groups to see access to high-speed internet as a problem where they live. Nonwhites who live in a rural area are more likely than their white counterparts to say this is a major problem (31% vs. 21%).