Amazon unveils its smartphone. But who will buy it?

Coverage Type: 

[Commentary] Forget point-and-shoot. This is point-and-shop. Amazon.com announced that it's officially getting into the smartphone market, releasing the Fire Phone -- a clear play to get more users for its $99 per year Amazon Prime membership.

The phone, which will be offered exclusively through AT&T, has a button on the side that will immediately recognize products that users scan, listen to or watch, and then send them directly to Amazon.com to buy it.

“Fire Phone puts everything you love about Amazon in the palm of your hand," Amazon chief executive Jeffrey Bezos said in a company press release.

But there's one big problem for Amazon: It's not a great time to get into the smartphone market right now, particularly in the United States where the interest in new smartphones is flat. Nearly everyone who might want a smartphone in this country probably has one, and once customers get into a certain smartphone maker's orbit, they tend to stay there.

There's a reason that Apple and Samsung command nearly 50 percent of the world's smartphone market between them -- and nearly all of the profits -- leaving all other companies to pick at the scraps. "It's a nasty business," said Carl Howe, an analyst for the Yankee Group. "At best they'll break even, and you need a lot of sales of other stuff at single-digit margins."


Amazon unveils its smartphone. But who will buy it?