AT&T listening to customers, cutting bills?

Alan Weinkrantz was an early U-verse customer of AT&T's in San Antonio and has been blogging for some time about that experience. Now he's telling the world that AT&T is willing to dramatically cut prices in order to retain its most valuable customers. Weinkrantz called AT&T customer service and was able to cut his triple-play bill from $164 to $94. That includes a $40 reduction for the top-tier U-verse video service with high definition, a $10 reduction in voice service and a $20 reduction for mid-tier Yahoo Broadband Elite Internet access. The latter reduction reduced the cost of broadband to $10 a month.