Chairman Pai Letter to NARUC on State Inmate Calling Rates

Given the alarming evidence of egregiously high intrastate inmate calling rates and the Federal Communications Commission’s lack of jurisdiction here, I am calling on states to exercise their authority and, at long last, address this pressing problem. Specifically, I implore the National Association of Regulatory Utility Commissioners (NARUC) and state regulatory commissions to take action on intrastate inmate calling services rates to enable more affordable communications for the incarcerated and their families. 

Prompt and meaningful state action on intrastate rates will provide much-needed relief to inmates and their loved ones during the COVID-19 pandemic and beyond. Thank you for your consideration of this important matter. The FCC would welcome the opportunity to discuss this matter with you or any of your members.