Closed Captioning for Digital Television

CLOSED CAPTIONING FOR DIGITAL TELEVISION
[SOURCE: Federal Communications Commission]
The Federal Communications Commission is concerned that consumers may experience difficulty in receiving and/or viewing closed captioning on some digital television (DTV) programming, including high definition television (HDTV), provided by a programming distributor such as a cable company or a satellite television provider. These difficulties generally could arise from two causes: 1) the consumer's set-top box and/or DTV are not properly set to allow closed captions to be displayed; or 2) there are technical problems with the cable or satellite provider's system that prevent closed captions from being received and decoded by the set-top box and/or DTV. If you have difficulties viewing closed captions on DTV programming, including HDTV, received from your cable company or satellite television provider, you should: 1) consult any consumer information and manuals/guides on closed captions for DTV programming provided by your cable or satellite provider; 2) ensure that the captioning function on your set-top box, if applicable, is turned on; 3) ensure that the captioning function on your DTV is turned on. If you are still unable to view closed captions on DTV programming, you should contact your cable company or satellite television provider for assistance. If your provider is unable to help, you can contact the FCC's Consumer Center.
http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-273678A1.doc