Comcast gave false map data to FCC—and didn’t admit it until Ars Technica got involved

Matthew Hillier can't get Comcast service at his home in Arvada, CO. But that didn't stop Comcast from claiming it serves his house when it submitted data for the Federal Communications Commission's new broadband map. Comcast eventually admitted to the FCC that it doesn't serve the address—but only after Ars got involved. Comcast will have to correct its submission for Hillier's house, and a bigger correction might be needed because it appears Comcast doesn't serve dozens of other nearby homes that it claimed as part of its coverage area. When Hillier looked up his address on the FCC map, it showed Comcast claims to offer 1.2Gbps download and 35Mbps upload speeds at the house. In reality, he makes do with CenturyLink Internet which tops out at 60Mbps downloads and 5Mbps uploads. Just as Hillier told the FCC, Comcast's online availability checker says it's an "invalid address"—even though Comcast not only told the FCC it serves the home but also disputed Hillier's challenge when he pointed out the error.