Comcast suspends Internet data limits, fees for Northeast customers

Comcast will suspend its new fees on heavy home Internet users in more than a dozen Northeastern states, reversing course on a policy that threatened higher bills for some families amid the coronavirus pandemic. Comcast will postpone the new charges after Pennsylvania Attorney General Josh Shapiro (D-PA) raised concerns that Comcast’s policy threatened to disproportionately harm cash-strapped Americans who are learning, working, and communicating primarily online. Comcast pledged to be more transparent about its pricing and take additional steps that include waiving some fees for customers who cancel their cable and Internet contracts early. Comcast suspended its new data charges until July, so consumers will not see any fees until their August bills, according to the attorney general’s office. The changes do not effect Comcast customers in other regions. The company previously announced a suspension in Massachusetts after state lawmakers introduced legislation that sought to take aim at the new fees.