Commissioner Starks Letters to Amazon, Sears, Shein, Temu, and Walmart

Federal Communications Commissioner Geoffrey Starks sent letters to five online marketplaces to identify ways to stop the unlawful sale of insecure IoT devices that violate Federal Communications Commission (FCC) equipment authorization requirements. The letters raise concerns about recent reports indicating that these websites sold and continue to sell easily hacked video doorbells. “Consumers have embraced the internet of things to make their lives better to the point that a large majority of American homes now have at least one or two IoT devices. With that reach and that penetration, these devices ought to be secure. That’s why I was angered to read recent reports showing that many video doorbells sold on some of the largest online marketplaces in the world lack even basic security measures and leave buyers exposed to chilling privacy invasions and network intrusions. Just as concerning were reports suggesting that some of these products violated the FCC’s equipment authorization rules, which protect the public from risky products entering our wireless supply chain. Working together, we must find better ways to stop risky and unlawful products from entering the commerce stream – and from seeing their sales irresponsibly boosted when they are listed online.”