Connectivity Trends for Senior Living in the United States

The US population continues to age rapidly, and this aging boom has a multifold impact on the senior housing industry. Contrary to popular belief, seniors have become increasingly technology-savvy and are enthusiastic internet users. While senior residents continue to consume mainly linear/cable television, online streaming is on the rise. Seniors also increasingly use mobile applications for banking, video chatting, gaming and engaging with their local community. As active seniors move around their apartments and common areas, Wi-Fi roaming becomes important to maintain connectivity throughout the property, whether it be independent or assisted living. In short, senior residents’ expectations are rapidly changing. The senior living industry has its share of challenges. It is marked by staff shortages, increased medical costs and low digitalization. Senior housing leaders are continuously asked to do more with less. This state of affairs represents an opportunity for technology and connectivity to play a vital role in improving operational efficiency through automation and better integration of legacy systems and facility IoT. For caregivers and administrative staff, managed Wi-Fi is the foundational layer that enables them to serve the residents and better accomplish their duties. Wi-Fi makes it possible to reduce residents' isolation while facilitating the staff’s work in senior living. Video calls, telemedicine, home automation systems—the list of innovations that improve the well-being of senior residents while optimizing the working conditions of care staff is growing