Consumer Protection in the 21st Century

[Commentary] It is this committee’s mission to protect consumers, and in the coming months, we will be taking a more expansive look at the online experience to ensure safety, security, and an unfiltered flow of information. Recently, the Equifax data breach compromised the personal information of 145 million Americans, including social security numbers, addresses, credit card numbers, and more. This committee held a hearing on the breach and will continue to deeply scrutinize the staggering amount of personal information changing hands online and the business practices surrounding those transactions.

My colleagues and I will hold a separate hearing to assess identity verification practices, and determine whether they can be improved to protect personal data on the web even after a consumer’s information has been breached. These hearings are just the start of a long-term, thoughtful, and research-focused approach to better illuminate how Americans’ data is being used online, how to ensure that data is safe, and how information is being filtered to consumers over the web. While technology is responsible for a lot of positive change in our world, malignant behavior online can have consequences that are not fully disclosed to the American people.