CWA says 10 Mbps broadband requirement should apply to Lifeline program

In comments submitted to the Federal Communications Commission, the Communications Workers of America (CWA) called for specific measures to modernize and expand the Lifeline program to make broadband service more affordable and accessible to lower-income families. CWA made these recommendations:

• Set minimum speed and service requirements for carriers consistent with other universal service programs. The 10 Mbps downstream/1 Mbp upstream standard for Connect America also should be provided to Lifeline customers.
• Provide reimbursement to Lifeline customers for up-front connection charges, in addition to the monthly subsidy. The FCC also should monitor the cost and availability of broadband products and consider some reimbursement toward equipment purchases.
• Establish a national eligibility verification system that enables Lifeline participants to efficiently and easily change carriers if a better service is available.
• Promote the service to more lower-income families to achieve as full participation rates as possible. CWA strongly opposes a cap to financing of Lifeline services.