FCC Action to Transform Lifeline Program for Low-Income Americans

The Federal Communications Commission takes a fresh look at how the Universal Service Fund’s Lifeline program can effectively and efficiently help close the digital divide for low-income consumers. Our efforts are three-pronged. First, we seek to direct Lifeline funds to the areas in which they are most needed, to encourage investment in networks that enable 21st Century connectivity for all Americans. Second, we seek to ensure that the program operates consistent with the authority granted to us by Congress in the Communications Act and to clarify and streamline our rules to provide greater certainty to providers and consumers alike. These reforms will improve the overall administration of the program, lessen the burdens on providers by removing unnecessary regulations, reduce the demands on ratepayers, and enhance consumer choice. Third, we look to address ongoing waste, fraud, and abuse that undermines the integrity of the program and limits its effectiveness. By curbing these abuses, we extend the reach of the program and are better able to help low-income families access the Internet so they may take full advantage of the educational, employment, civic, social, and other benefits broadband offers. The actions and proposals in this item aim to facilitate the Lifeline program’s goal of supporting affordable voice telephony and high-speed broadband for low-income households.