FCC Commissioner Ajit Pai on Netflix's Conduct with Respect to Open Video Standards

I asked Netflix to respond to the allegation that it had rolled out its new encryption protocols by first targeting those Internet service providers that had installed open caching appliances. The company assured me that this was not true and agreed to submit information after our meeting that would disprove this charge. One month later, that commitment remains unfulfilled. When my office reached out to Netflix for the information (in particular, which ISPs were targeted on which dates), the company refused to turn it over. I am disappointed and perplexed by this decision. If Netflix did not target those ISPs using open caching, why would it withhold information that would disprove this allegation? I hope that the company will reconsider its position and supply the facts that would resolve this matter once and for all.

To be clear, I do not favor additional FCC regulation in this area. However, if a company asks the FCC to impose public utility-style regulation on every broadband provider in the country in the name of preserving the open Internet but then selectively targets open video standards to secure a competitive advantage over its rivals, it should be called to account.