FCC Requires Video Conferencing Platforms To Be Accessible And Proposes Platform Integration With Sign-Language Services

The Federal Communications Commission voted to require video conferencing platforms—like Zoom, Microsoft Teams, or Webex—to comply with the accessibility requirements under the Communications Act and agency rules that govern interoperable video conferencing services. Video conferencing is routinely used by millions of people for workplace conferences, classes, and conversations with family and friends. Yet, for many people with disabilities, making effective use of video conferencing continues to be a challenge. The Report and Order adopted resolves a long-standing legal question that has caused uncertainty for industry and hindered the use of video conferencing by people with disabilities. The FCC concludes that the accessibility requirements of section 716 of the Act and Part 14 of the FCC’s rules apply to all services and equipment meeting the definition of “interoperable video conference service”. Interoperable video conference service providers will have one year and 30 days from the publication of the Federal Register summary to comply with this guidance.