Google offering $150 credits to make up for Chromebook data debacle
Some good news for owners of Google's LTE Chromebook Pixel: Following my report that data plans for the device were being disconnected prematurely, Google is stepping up to make things right.
The LTE Chromebook Pixel was originally sold with a free two-year mobile broadband plan from Verizon -- 100MB per month, with the option to purchase more data on a pay-as-you-go basis as needed. Not surprisingly, the reneging rubbed a lot of people the wrong way.
While Verizon has yet to change its stance, a Google spokesperson tells me the company will now offer $150 credits to all customers who purchased an LTE Pixel while the two-year data plan was still being offered.
"While this particular issue is outside of our control, we appreciate that this issue has inconvenienced some of our users," the Google spokesperson said. The credits will come in the form of Visa gift cards that can be used for any expense, including (but not limited to) the purchase of mobile broadband access.
Google offering $150 credits to make up for Chromebook data debacle Google gives $150 apology to Chromebook owners deprived of Verizon data (ars technica)