GSA's Godwin moves to USA.gov

General Services Administration social media expert Bev Godwin will be the agency’s new acting director of the Federal Citizen Information Center, which oversees the USA.gov central Web portal for the federal government, officials announced.

Godwin was the founder and director of the GSA’s Center for New Media and Citizen Engagement. She was a Federal Computer Week Top 100 honoree in 2009. In her new post, Godwin oversees USA.gov, which is the central Web portal for all federal agencies and services, as well as the Spanish-language version, GobiernoUSA.gov. The Federal Citizen Information Center provides information and services directly to people through USA.gov and other Web channels, Web chat, Facebook, Twitter, YouTube, and other social media, phone, print and e-mail messages. It also manages the National Contact Center which handles e-mail and Web chat services to the public and distributing federal print publications for consumers.