House Commerce Committee Leaders Request Audit of FCC’s Enforcement Bureau

Leaders of the House Commerce Committee and its Communications Subcommittee asked the Government Accountability Office to complete a review of the management of the Federal Communications Commission’s Enforcement Bureau. Full Committee Chairman Fred Upton (R-MI), along with Subcommittee Chairman Greg Walden (R-OR) and Vice Chairman Bob Latta (R-OH), are seeking the report in conjunction with the subcommittee’s ongoing oversight of the FCC. The leaders asked the GAO:

Has the FCC implemented performance measures and performance goals consistent with GAO’s 2008 recommendations? If not, how does the FCC measure the effectiveness of the enforcement program?
In the intervening seven years, would GAO recommend additional or revised recommendations to the FCC in effectively tracking the effectiveness of the FCC enforcement program?
Is the FCC’s Enforcement Bureau meeting its mission of protecting the consumer, ensuring public safety, and encouraging competition? What changes should be made to improve performance to ensure that consumers are being protected and FCC leadership is accountable?
The FCC has invested millions of dollars in IT improvements in the Enforcement Bureau and the Consumer & Government Affairs Bureau since 2007. How much has the FCC spent on these improvements? Have these improvements lead to an improved enforcement program at the FCC to the benefit of consumers and other stakeholders?