How People Approach Facts and Information

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A new Pew Research Center survey explores these five broad dimensions of people’s engagement with information and finds that a couple of elements particularly stand out when it comes to their enthusiasm: their level of trust in information sources and their interest in learning, particularly about digital skills. It turns out there are times when these factors align – that is, when people trust information sources and they are eager to learn, or when they distrust sources and have less interest in learning.

There are other times when these factors push in opposite directions: people are leery of information sources but enthusiastic about learning. Roughly four-in-ten adults (38%) are in groups that have relatively strong interest and trust in information sources and learning. About half (49%) fall into groups that are relatively disengaged and not very enthusiastic about information or about gaining more training, especially when it comes to navigating digital information. Another 13% occupy a middle space: They are not particularly trusting of information sources, but they show higher interest in learning than those in the more information-wary groups.


How People Approach Facts and Information