Informal Consumer Inquiries and Complaints

INFORMAL CONSUMER INQUIRIES AND COMPLAINTS
[SOURCE: Federal Communications Commission]
The FCC has released its report on the top subject areas for inquiries and complaints processed by the Consumer & Governmental Affairs Bureau (CGB) during the fourth quarter of calendar year 2006. Wireless complaints had a slight rise from 4,149 in the 3rd quarter to 4,600 in the 4th quarter. Billing and Rates was the top Wireless category again this quarter. Wireline complaints rose from 12,426 in the 3rd quarter to 13,490 in the 4th quarter. The number of Radio and Television Broadcasting complaints decreased from 163,134 in the 3rd quarter to 33,327 in the 4th quarter.
http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-272902A1.doc

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