It’s Time to Put a Stop to Cable Billing Practices That Hurt Consumers

Consumers have a lot to complain about when it comes to their cable, broadband, and wireless services. But the issue that hits closest to home is their bills - they’re too high, too confusing, and larded with hidden fees. Cable industry billing practices are a big part of how the cable industry gets away with jacking up rates at more than twice the rate of inflation over the past twenty years. It’s 2016, and this has been a problem for far too long. You know it, I know it, and the American people definitely know it.

Sen Claire McCaskill’s (D-MO) office recently put out a very strong report addressing cable billing abuses and uncovering a plethora of abusive practices. And when they catch errors, not all companies fix them automatically - even when they know the bills are wrong. It’s up to consumers to catch the providers’ “mistakes” and demand refunds.