Kagan: Why 5G wireless is not meeting user expectations

Since its launch several years ago, we expected 5G to be the next, big bang in wireless. Like with 3G and 4G, we expected it to sweep across the industry, changing our lives. Instead, it has disappointed users, so far at least. What is the problem with this new technology, and will it get any better before 6G comes knocking at the door? While 5G is incredibly important, it is simply not showing the immediate growth we expected. Some of the leaders in the wireless revolution are starting to make some changes in their marketing messages. One of the main problems is getting the user to buy in, and getting new technology to enter as we saw with Uber and Lyft car service, or wireless pay TV or music and videos with 3G and 4G. I believe 5G is an important stepping stone into the future. However, we are still in the transformative stages, so the benefits of this new technology may take a while to show up in our everyday lives.