Lack of broadband can be a key obstacle, especially for job seekers

People without broadband at home can face substantial challenges navigating key life events, with difficulties looking for work or applying for a job among the most prominent. Despite a number of state and federal initiatives promoting increased broadband adoption, a significant share of US adults (33 percent) say that they still do not subscribe to high-speed Internet service. Pew Research Center surveys have found that Americans view trouble in finding work or advancing one’s career as the most significant impediment facing those without broadband. Some 52 percent of Americans believe that those without broadband service at home are at a “major disadvantage” when it comes to finding out about job opportunities or gaining new career skills.

Non-broadband adopters can also face substantial challenges engaging in a number of digital job-seeking activities. For instance, 37 percent of non-broadband adopters indicate that it would not be easy for them to create a professional resume if they needed to do so; 30 percent would find it difficult to contact an employer via e-mail, or fill out an online job application; and 27 percent would have a hard time finding online lists of available jobs in their area.