Libraries Teach Tech: Building Skills for a Digital World

If New York City is going to succeed in reducing inequality and put more New Yorkers on the path to the middle class, it will need to significantly increase the number of city residents with digital skills. That’s because so many of the good-paying jobs being created in today’s economy require some level of technology skills. These jobs include the bulk of opportunities in the city’s soaring tech sector, but also a growing share of the positions in more traditional fields, from health care to manufacturing, which are adopting new technologies at a rapid clip. In fact, a recent report by Burning Glass found that 88 percent of middle-skill jobs in New York were digitally intensive.

Some of the most important efforts to boost digital skills are coming from an unlikely source: the city’s public libraries. As this data brief shows, the city’s three public library systems served more than 158,000 people with technology training programs in 2015. This represents an astounding 81 percent increase from just three years ago, when the libraries served 87,000 people. Beyond simply serving tens of thousands of New Yorkers, the libraries are reaching many who aren’t being served by other digital training initiatives. One of the libraries’ advantages is that, with 217 branches, the systems have a physical presence in nearly every community throughout the five boroughs.