Lifeline: Tools for Building an Inclusive Society

[Commentary] Since 1985, the Lifeline Program has helped American families struggling economically to pay for basic telephone service that connects them to schools, doctors, emergency services, and jobs. This resulted in 97 percent of Americans being able to access a telephone line. Policymakers now have the opportunity to add essential broadband Internet service to this critical program.

On June 18, the Federal Communications Commission will vote to begin a proceeding on whether to include broadband service in the Lifeline program, as well as the best way to do this. The technical question policymakers will face is: Do we want to support broadband Internet service in the Lifeline program? But the deeper question before them is: Do we want to help build an inclusive society where all can participate and seek opportunity regardless of how much they can afford? As the political conversation about improving Lifeline to reflect the essential services Americans need in the 21st century unfolds, public interest advocates will be key in helping the FCC and elected representatives answer both the technical and societal questions. The FCC needs to find solutions and act when Americans cannot access these tools. A commitment to support Lifeline telephone and broadband service is a commitment to the sustainability and success of our nation, and this has no party affiliation. It’s time to improve Lifeline to build a unified society that allows for greater potential and success for all Americans.