Maybe the Internet Isn’t a Fantastic Tool for Democracy After All

The question we face now is: What happens when the industry destroyed is professional politics, the institutions leveled are the same few that prop up liberal democracy, and the values the internet disseminates are racism, nationalism, and demagoguery? Powerful undemocratic states like China and Russia have for a while now put the internet to use to mislead the public, create the illusion of mass support, and either render opposition invisible or expose it to targeting.

The paid bureaucrats in the Communist Party’s “50-cent army” flood debates on Chinese social media and message boards with nationalist propaganda. Russia’s armies of trolls smear critics, spread propaganda, and sow paranoia — both nationally and abroad, as when a cache of leaked emails from the Democratic National Committee drowned real news in innuendo and conspiracy. The tech industry has disrupted the public sphere and has shown neither the interest nor the ability to reconstruct it. No matter what Facebook might believe, there is no turnkey algorithmic solution that will ensure a perfect civic network. It will always be possible for people who take advantage of networks’ “dumb” nature — their inability to distinguish between legitimate and illegitimate traffic — to flood them with junk.